How to change or update my passport number?

Please note that you are not able to update your own Name, Surname, ID/Passport Number or Date of Birth. If you need to update any of these, we will require a copy of your ID/Passport or Marriage certificate in case of surname change.

We would suggest that you upload all the relevant documents. You will be able to upload your documents directly to our FICA team through your account:

Just log into your account Click "Menu" and "Documents Upload" or access this link: https://www.betway.co.za/document-upload.