How to “Edit” my bet?
If you they need to remove or edit your betslip because you are making a general inquiry or made a mistake. Please reference the terms below:
Edit my bet Terms & Conditions
- Selections can only be voided on multi-bets.
- Customer voids are only allowed if the selection is pre-match.
- There must be at least 1 pre-match selection remaining on the betslip
- Voids can be actioned only on the selections that haven’t started, provided there is 1 pre-match event remaining
- Voids by customers cannot be done on Live-In-Play or Outrights
- Once a player voids an event, this action cannot be reversed
- Only two player voids will be allowed per betslip.
Edit my bet steps:
Please see below steps on how to edit your bet:
- Visit the "My Bets section" of your account
- Find your event and select the “X” next to the event
- Once you click on the “X,” you will receive a pop up; "Are you sure you want to void this selection?"
- You then need to confirm that you wish to edit the bet, and the event will be reflected as "Player Void"
Edited Betslip Example Single Bet
If a customer asks for an example of a voided Single bet, please give them the below:
Bet amount = R50
Manchester United Odds = 1.80
Calculation = Bet amount x Odds:
R50 X 1.8
= R90
Due to a snowstorm, the Manchester game is cancelled and your stake of R50 is refunded to you.
Edited Betslip Example Multi-Bet:
If a customer asks for an example of a voided multi-bet slip, please give them the below:
Your betslip before an event is voided:
Bet amount: R100
Games and their odds:
- Orlando Pirates: 2.30
- Kaizer Chiefs: 1.30
- Manchester United: 1.80
Take the odds of each game and multiply all of them together 2.3 X 1.3 X 1.8
= 5.382
Bet amount (R100) X 5.382 Odds
= R538
Total payout = R538
Your betslip after the Manchester United event is voided (removed) due to poor weather conditions.
Bet amount: R100
Games and their odds:
- Orlando Pirates: 2.3
- Kaizer Chiefs: 1.3
X Manchester United 1.80 (The Manchester United game will be removed)
Take the odds of each game and multiply all of them together: 2.3 X 1.3
= 2.99
Bet amount (R100) X 2.99 total odds
= R299
Total payout = R299 (your payout is now less R239 as the odds of the Manchester United game were removed)
